Every Question Type You Need
Choose from Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), multiple choice, rating scales, open-ended text, and matrix grid questions. Combine any types in a single survey.
Everything you need to collect great feedback
Powerful Features for Every Survey
From drag-and-drop survey building to AI-powered follow-up interviews, Voxley gives you the complete toolkit to understand your customers, track NPS and CSAT scores, and act on feedback in real time.
No credit card required · Unlimited surveys · Set up in 2 minutes
Build Any Survey in Minutes with Drag-and-Drop
Voxley's survey builder lets you create professional NPS, CSAT, CES, and custom surveys without writing a single line of code. Drag and drop question blocks into place, reorder them instantly, and preview your survey in real time. The builder supports every major question type so you can capture exactly the data you need.
Conditional & Skip Logic
Show or hide questions based on previous answers. Route respondents through personalized survey paths that increase completion rates and collect more relevant data.
Drag-and-Drop Reordering
Rearrange questions, sections, and pages by dragging them into position. The visual builder makes it easy to restructure surveys without starting over.
Custom Branding Per Survey
Apply your brand colors, fonts, and logo to each survey individually. Respondents see your brand identity, which builds trust and improves response rates.
Uncover Deeper Insights with AI Follow-Up Conversations
Voxley's AI interview engine automatically conducts follow-up conversations after respondents complete your survey. Instead of settling for a single data point, the AI asks contextual questions that probe deeper into specific feedback — replacing the need for manual user interviews and revealing the 'why' behind every response.
Automatic Follow-Up Conversations
After a respondent submits their survey, Voxley's AI initiates a natural conversation based on their answers. Detractors are asked what went wrong. Promoters are asked what they love most. Every response gets the depth it deserves.
Qualitative Insights at Scale
Traditional surveys force you to choose between quantitative data and qualitative depth. Voxley gives you both — structured scores plus rich, conversational feedback from every respondent.
Natural Language Processing
The AI understands context, sentiment, and intent. It asks relevant follow-up questions, avoids repetition, and knows when to end the conversation — producing interview-quality insights without interviewer bias.
Track NPS, CSAT, and CES Scores in Real Time
Voxley's analytics dashboard gives you a real-time view of every survey metric that matters. NPS, CSAT, and CES scores update as responses arrive. Open-ended feedback is automatically categorized. Trend lines show how customer sentiment changes over time — so you can act on data, not hunches.
Real-Time Dashboards
Watch response counts, completion rates, and satisfaction scores update live as respondents submit their surveys. No manual refresh, no data lag.
NPS, CSAT & CES Scoring
Automatic score calculation with promoter/passive/detractor breakdowns for NPS, satisfaction distributions for CSAT, and effort scoring for CES. Benchmark against previous periods at a glance.
Response Categorization
Open-ended responses are automatically grouped by theme and sentiment. Identify the most common praise, complaints, and feature requests without reading every response manually.
Trend Tracking & CSV Export
Track how scores change week over week, month over month, or across custom date ranges. Export raw data and summary reports to CSV for further analysis in your preferred tools.
Match Every Survey to Your Brand Identity
Voxley lets you fully customize the look and feel of your surveys so respondents see your brand, not ours. Set your brand colors, upload your logo, choose fonts, and apply custom themes. White-label your surveys to remove all Voxley branding for a seamless experience that increases trust and response rates.
Colors, Fonts & Logos
Set primary and accent colors, choose from a curated font library, and upload your logo. Every visual element of your survey can match your brand guidelines.
White-Labeling
Remove all Voxley branding from your surveys. Respondents interact with a survey that looks and feels like it was built entirely by your team.
Custom Themes
Create reusable themes and apply them across multiple surveys with one click. Update a theme once and every linked survey updates automatically.
Welcome & Thank You Screens
Customize the first and last screens respondents see. Add your messaging, imagery, and CTAs to create a cohesive experience from start to finish.
Track Respondents and Organize Feedback by Contact
Voxley's built-in contact management system links every survey response to a specific contact. Track who responded, what they said, and how their feedback changes over time. Segment contacts by attributes, filter by response history, and build targeted lists for follow-up surveys.
Respondent Tracking
Every response is automatically linked to the contact who submitted it. View a complete response timeline for any individual — across all surveys, over any time period.
Segmentation
Group contacts by custom attributes like plan type, region, signup date, or any field you define. Target specific segments with tailored surveys to get more relevant feedback.
Response History
See how a contact's sentiment evolves over time. Compare their NPS score from last quarter to this quarter. Identify at-risk accounts before they churn.
Connect Voxley to Your Existing Tools and Workflows
Voxley's REST API and webhook system let you integrate survey data into any workflow. Trigger surveys from your CRM, sync responses to your data warehouse, or build custom automations. Import contacts via CSV and export response data in structured formats for analysis in any tool.
REST API
Programmatically create surveys, manage contacts, send invitations, and retrieve responses. The API is fully documented with authentication via API keys.
Webhooks
Receive real-time HTTP callbacks when events occur — new responses, survey completions, NPS score changes. Push data to Slack, your CRM, or any system that accepts webhooks.
CSV Import & Export
Bulk import contacts from CSV files to get started quickly. Export responses, analytics summaries, and contact lists to CSV for offline analysis or migration.
Everything Included at a Glance
Voxley packs enterprise-grade survey features into a tool that's free to start and simple to use.
Drag-and-drop builder
NPS, CSAT & CES surveys
Multiple choice questions
Rating scale questions
Open-ended text questions
Matrix grid questions
Conditional / skip logic
AI follow-up interviews
Natural language processing
Real-time dashboards
Automatic score calculation
Response categorization
Trend tracking
CSV export & import
Custom colors & fonts
Logo upload
White-labeling
Reusable themes
Welcome & thank you screens
Contact management
Respondent segmentation
Response history
REST API
Webhooks
Ready to See These Features in Action?
Create your first survey in under 2 minutes. Voxley is free to start — no credit card required, no feature limits on the essentials.